Excite for Web Servers
gives web users access to a sophisticated concept-based searching engine. But even though
the search engine is advanced, users can form queries without using a complicated query
language. This page will help you to choose the queries that will give you the best
A query is simply a
description of an information need. Unlike Boolean systems that search for just those
documents containing all the words in your query, Excite for Web Servers will
search for documents that are a best match for the words in your query. Excite for Web
Servers will also search for documents that are about the same concepts that your query
describes, so sometimes Excite for Web Servers will bring back articles that don't mention
any of the words in your original query.
What this means is that
your query -- the description of your information need -- can be as detailed as you like.
Don't worry about providing too many words; the more words, the better. Additional words
in your query will help Excite for Web Servers figure out what concepts you're really
interested in. On the other hand, Excite for Web Servers will do a pretty good job of
figuring out what documents are interesting to you even if your query is vague.
For example, let's say
you're searching a web site for documents about customer support for the Widget2000
product you're using. A good starting point would be
customer support for the
If you have a question
about a particular feature of the Widget2000, for example the Blurfl upgrade package, you
might choose a query like
customer support for the Blurfl
upgrade package of the Widget2000
Even if there are no
documents that are actually about the Blurfl upgrade, Excite for Web Servers will still
show you documents about Widget2000 customer support.
Advanced Query Tips
Here are some
suggestions for getting the best results out of Excite for Web Servers.
- Only use words that
are relevant to your query
- If you're looking for
documents about the Widget2000, don't enter a query like "Find me
all documents about the Widget2000". Excite for Web Servers
considers all the words in your query to be part of your information need, so
queries like the previous example will find all documents about finding all documents
about the Widget2000, which may not be exactly what you want.
- Specify multiple forms
of the same phrases
- Excite for Web Servers
distinguishes between hyphenated and un-hyphenated words. So, sometimes it might be
necessary to explicitly say that you want both versions, for example "CDROM
CD-ROM". Excite for Web
Servers will try to figure out that CDROM and CD-ROM are the same, but it never hurts to
explicitly specify multiple forms.
- Common words are
- Excite for Web Servers
doesn't index common words like a, and, or the. Consequently, those
words in your query will be ignored. Excite for Web Servers also ignores numbers; however,
it can find strings that happen to contain a number, for example 3Com.
Copyright © 1996-1997 [Stickman Productions]. All rights reserved.
Revised: August 25, 1998.